Privacy Policy

At HappySlots Casino, we take your privacy seriously and are committed to safeguarding your personal information. This Privacy Policy outlines the methods we use to collect, store, and protect your data when you access our website and use our services. 

By accessing or registering with HappySlots Casino, you consent to the practices described in this document.

To ensure a smooth, personalized, and legally compliant gaming experience, we collect the following types of data:

• Personal Information: This includes your name, date of birth, email address, phone number, billing address, and documents for identity verification (such as a passport or utility bill).
  
• Account Information: We collect details related to your account, such as your username, password, gameplay history, deposits and withdrawals, and bonus activity.
  
• Technical Data: We gather information such as your IP address, browser type, device details, location data, and cookies to improve your user experience.
  
• Communication Data: This includes any records of messages, chats, or other correspondence you have with our support team.

We only collect data that is essential to provide secure and legally compliant services.

Your personal data is used for the following purposes:

• Setting up and managing your player account
  
• Processing deposits and withdrawals
  
• Verifying your identity (through KYC procedures)
  
• Providing customer support
  
• Offering bonuses, promotions, and personalized content
  
• Fulfilling legal and regulatory obligations
  
• Preventing fraud, money laundering, and underage gambling

We do not sell your personal information to third parties. However, we may share your data with trusted partners (such as payment processors or regulatory bodies) when required, and we ensure appropriate safeguards are in place to protect your information.

For more about our company’s values, visit our About Us page.

We use cookies and other tracking technologies to enhance your browsing experience, remember preferences, and analyze the performance of our website. By using our site, you agree to the use of cookies.

You have the option to manage or disable cookies in your browser settings; however, doing so may impact certain features and functionalities of the site.

We implement industry-standard encryption methods (SSL), firewalls, and secure servers to ensure your data remains protected at all times. Access to your information is strictly limited to authorized personnel only.

Our systems are continuously updated to meet the highest security standards, ensuring your personal data is always safe.

If you suspect unauthorized access to your account, please contact us immediately through our Contact Us page.

As a player at HappySlots Casino, you have the following rights regarding your personal data:

• Access to your personal data
  
• Request corrections to any inaccurate information
  
• Request the deletion of your data (subject to legal obligations)
  
• Object to data processing in certain situations
  
• Withdraw consent for marketing communications

To exercise these rights, please reach out to our Data Protection Officer via the Contact Us page.

We retain your personal data for as long as your account remains active or as required by law, especially for compliance with anti-money laundering and responsible gambling regulations. Once the retention period expires, your data will be securely deleted or anonymized.

We are dedicated to promoting Responsible Gambling. Some of your data may be used to identify patterns indicative of problem gambling, such as irregular deposit patterns or long gaming sessions. This allows us to offer appropriate support and intervention tools when necessary.

For more information on how we help players stay in control, visit our Responsible Gambling page.

Our website may contain links to external sites, such as game providers or responsible gambling support services. We are not responsible for the privacy practices of these third-party sites and encourage you to review their privacy policies independently.

We may revise this Privacy Policy from time to time to reflect changes in legal requirements or business practices. If we make any significant updates, we’ll notify you via email or display a notice on our homepage.

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please don’t hesitate to contact us through our Contact Us page.

Thank you for choosing HappySlots Casino. We are committed to safeguarding your privacy at all times.